GDPR & Data Protection
Before we are able to provide our service, we will request information about your personal and/or business circumstances. All information provided to us will be subject to the Data Protection Act 1998, as amended or replaced by the Data Protection Act 2018 – (incorporating General Data Protection Regulation EU 216/679 GDPR).
All personal and/or business information will be processed only for legitimate purposes. Our procedure ensures that steps are taken to ensure information is accurate, up to date and not kept for longer than necessary.
Information Collected
In order to provide our service, we need to collect your personal and business information through our online application forms, chat bots or quizzes. The personal data that we will require from you is but not limited to:
- Full name
- Home address
- Email address and
- Telephone number
- Any other personal information regarding your enquiry you may choose to provide it.
You are not under obligation to provide your personal or business information to Update Your Home UK, but this information is required for us to process your enquiry for the various services we offer on the site. Unfortunately we cannot offer our services without it.
Access To Information Collected
In accordance with the Data Protection Act 2018, you have the right to request access to the personal information you provide, as well as the right to request erasure of your personal data from the Update Your Home UK database.
You have the right to know:
- How your data is being collected
- What personal data is being held about you
- How we process and store your data
- The purpose of processing your data
- How long we intend to store your data for
You have the right to:
- Correct inaccurate personal data being held by us
- Object / refuse to your data being processed for marketing purposes
- Not be subject to automated decision-making
- Be notified of a data security breach as soon as the breach is made aware
At Update Your Home UK we take all our customers privacy seriously, and work hard to ensure your personal information is securely protected at all times using 256-bit encryption technology.
Issues With Information Collected
Under GDPR, the ‘Principle of Accountability’ requires that we are able to actively demonstrate compliance. Should you have any questions regarding your data do not hesitate to get in touch with us using info@updateyourhome.co.uk / 0870 803 1690
If you have concerns with our information rights practice then you reserve the right to contact the Information Commissioners Office (ICO) on 0303 123 1113 to make a complaint.